What do I mean by “Ruthless Priorities”?
If you have been following my work, for sure you have heard me use the phrase “Ruthless Priorities”.
I have always known that this expression could be problematic from a language standpoint and that it would not always translate well into other languages. Read More
What is an org chart for?
People usually think about an org chart as a way to visually represent the roles and the people in an organization.
To me this misses the bigger value of an org chart. Read More
“I’ve been reading your blog and listenting to your webinars for years, do you ever do corporate work? ” or
“Do you ever consider doing speaking engagements?” or
“I didn’t realize you wrote a book!” Read More
One of the toughest parts of being a leader is deciding what to say YES to and what to say NO to …so that your team can actually accomplish the most important work instead of drowning in activity. Read More
The Business Value of Good Managers
If you want to positively impact the bottom line in your business, there is one thing that will make a bigger difference than almost anything else: Insist that all of your managers are good managers. Read More
What is a strategic habit?
Strategic habits are important because business progress requires strategic efforts, but human nature tends to favor reactive work that presents itself in the moment.
Everyone agrees that if you were to have twice as many customers and twice as much revenue as you have now…that your customer support model would not work at the larger scale. Read More
Think before you work
People often ask me to describe what it means to be strategic.
The first and most fundamental step to being more strategic is to simply think before you work.
And an even more clear way to say this is that if you just accept a task or a project and start working on it without thinking about it, that’s a pretty good definition of being NOT-strategic — trying to do everything equally as it comes in. Read More