Alignment is not Valuable if You Don’t Maintain It

When teams are aligned, good things happen

When your goals are aligned with those of your stakeholders, good things happen.

The trouble is, that without actively doing something to maintain alignment, entropy creeps in, and alignment gets weak. Read More

How to communicate for engagement

First, a story…

When I started my first executive job, in my first 2 weeks, I did 1-1 meetings with more than 100 people. I talked about why, and what happened in my TEDx talk.

But the thing I want to talk about today, is that after that, I wanted to find a way to continue communicating with people as individuals, but I certainly could not make a habit of doing 50+ 1-1 meeting every week! Read More

Creating conversation that drives action

Communication vs. Conversation

One of the big aha’s of my career as a business executive, is that no one actually listens to you!

As executives, we like to think that when we have just announced a compelling new strategy, initiative, or transformation, that people not only listened, but have internalized it, and are ready to take action. Read More

A key way to reduce business risk that many leaders miss


Late last year, I had a big AHA I want to share with you.

Here’s where it came from…

When I do strategy execution work with executive teams, I typically begin with an assessment phase where I talk with people across the organization at multiple levels. Read More

Want more progress from your team? Change Communicating into Conversation

Awhile back I wrote an article in my General Manager series called “Why people don’t do what you say”.

It  had 10 steps for improving how you communicate with your organization.

Just as a quick summary, here are the 10 points:

1. Read More