How to get unstuck on any problem


I often share an idea that if you are feeling stuck, or down, or distracted and can’t seem to get into motion and make progress, try to move something (anything) small forward.

The feeling of moving forward creates positive momentum that you can then build on. Read More

Do you need a Think Break?


One of the most important things we can all do as business leaders is give ourselves time to think.

Scheduling time to think in your work week (and life in general) is vital to your success and sanity — and your creativity and effectiveness. Read More

4 keys to making a good impression


FIRST, Stop trying to be impressive

If you are in a situation where you need to be impressive… a job interview, a sales call, a negotiation, a presentation — one of the worst things you can do is to try, on purpose, to be impressive. Read More

Changing and Conflicting Priorities


Choosing Priorities

One of the toughest parts of being a leader is deciding what to say YES to and what to say NO to …so that your team can actually accomplish the most important work instead of drowning in activity. Read More

More Reasons to Turn Your Camera On


My recent blog post, Get Over It. Turn Your Camera On drew so much feedback and so many comments that I wanted to take an opportunity to follow up.

The world seems to be split into two groups on this:

1. Read More

Get over it. Turn your camera on.


The Dreaded “Video Phone”

If you did not grow up with a camera phone, you probably remember the days of thinking about the absolute horror of a video phone.

“Can you imagine that if when people called you at home, they could see what you look like? Read More

The Difference Between Bad Managers and Good Managers

The Business Value of Good Managers

If you want to positively impact the bottom line in your business, there is one thing that will make a bigger difference than almost anything else: Insist that all of your managers are good managers. Read More

How to manage work you don’t understand


Is it OK to not understand the work you manage?

Many people think that as a manager you need to understand the work not only as well as your reports, but even better.

They believe that if they are going to be credible with their team, they have to prove they are the smartest one. Read More

Developing Strategic Habits


What is a strategic habit?

Strategic habits are important because business progress requires strategic efforts, but human nature tends to favor reactive work that presents itself in the moment.

For example:

Everyone agrees that if you were to have twice as many customers and twice as much revenue as you have now…that your customer support model would not work at the larger scale. Read More

How to Instantly Be More Strategic


Think before you work

People often ask me to describe what it means to be strategic.

The first and most fundamental step to being more strategic is to simply think before you work.

And an even more clear way to say this is that if you just accept a task or a project and start working on it without thinking about it, that’s a pretty good definition of being NOT-strategic — trying to do everything equally as it comes in. Read More

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