Analysis vs. Action


How Much Analysis?

People often ask me how to judge if they are stuck in “Analysis Paralysis”.

How much study is too much?

There is no single answer here, but to answer that question, I find it useful to start with the business outcome in mind, and then to set a budget for how much study a particular plan or answer is worth. Read More

Is it worth listening if I can’t address the concerns?


Awhile back I wrote an article called, Who is worth listening to?.

It’s worth reading if you haven’t seen it, but the main point was that the goal of listening is simply to make people feel listened-to. Read More

How to communicate for engagement

First, a story…

When I started my first executive job, in my first 2 weeks, I did 1-1 meetings with more than 100 people. I talked about why, and what happened in my TEDx talk.

But the thing I want to talk about today, is that after that, I wanted to find a way to continue communicating with people as individuals, but I certainly could not make a habit of doing 50+ 1-1 meeting every week! Read More

Start with Laughter: Increasing productivity


Increasing Team Productivity

A question I receive really frequently is how to have a better staff meeting.

I wrote an article about this awhile back which was really popular called Stop Having Status Meetings: 5 better things to do instead. Read More

The hidden (and most important) information in every organization


hidden information

What is really happening here?

In my recent TEDx talk: Reclaiming Humanity at Work, I told a story about how when I started a new executive level job, that I wasn’t sure exactly what I was supposed to be doing. Read More

Reclaiming Humanity at Work: It's here!


I’m happy to announce that my TEDx talk can now be viewed online!

“Who are your enemies?”

I have been asked that interview question for my whole life as I was growing my career.

I am recalling being in my twenties, sitting across the table from a grizzly and embittered executive who would ask me, “Who are your enemies?”

When I would fail to produce a list of enemies, the interviewer would look at me with disdain, like I was the most irrelevant person on the planet, implying, “How can you claim to be competent if you haven’t made powerful enemies?”

That scene seems so ridiculous to me now. Read More

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