The Difference Between Bad Managers and Good Managers

The Business Value of Good Managers

If you want to positively impact the bottom line in your business, there is one thing that will make a bigger difference than almost anything else: Insist that all of your managers are good managers. Read More

How to manage work you don’t understand


Is it OK to not understand the work you manage?

Many people think that as a manager you need to understand the work not only as well as your reports, but even better.

They believe that if they are going to be credible with their team, they have to prove they are the smartest one. Read More

Eliminating the Distance in Virtual Teams


Don’t Give up on Presence

Don’t give up on Presence

As I discussed in the video above, as leaders we need to always be thinking about how to engage and motivate our teams.

And the idea I want to talk about today is an important one because so many of us operate in geographically dispersed teams…

Just because you can’t be in the same room, doesn’t mean you can’t be present.

Read More

4 Steps to a High Performing Team


High Performance

This idea of Leading a High Performing Team is one of those things that sounds good on the surface…but what does it really mean in a practical sense?

Think about this in your world. What does it mean to you? Read More

Analysis vs. Action


How Much Analysis?

People often ask me how to judge if they are stuck in “Analysis Paralysis”.

How much study is too much?

There is no single answer here, but to answer that question, I find it useful to start with the business outcome in mind, and then to set a budget for how much study a particular plan or answer is worth. Read More

Is it worth listening if I can’t address the concerns?


Awhile back I wrote an article called, Who is worth listening to?.

It’s worth reading if you haven’t seen it, but the main point was that the goal of listening is simply to make people feel listened-to. Read More

How to communicate for engagement

First, a story…

When I started my first executive job, in my first 2 weeks, I did 1-1 meetings with more than 100 people. I talked about why, and what happened in my TEDx talk.

But the thing I want to talk about today, is that after that, I wanted to find a way to continue communicating with people as individuals, but I certainly could not make a habit of doing 50+ 1-1 meeting every week! Read More

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