This Week: Telling Does NOT Equal Communicating
It’s kind of funny, when a leader realizes that people “aren’t getting it,” typically I find there is an inverse relationship between the level of emphasis an executive will use to say, “but I was very clear” and how much has actually been internalized by their audience! Read More
I had a recent experience with Starbucks that got me thinking about how marketing organizations can have a tendency to think that their job is to make everything sound like good news — and how sometimes that is such a very wrong approach. Read More
This month’s Professional Development webinar was on the topic of Building Trust and Motivation.
If you missed it you can download the recording.
Members of Azzarello group can download this webinar for free.
As a manager, it’s vitally important that you talk to people at all levels in your organization — not just the managers who report to you.
It’s not that your managers are maliciously hiding information from you…But if you never experience the business from the employees’, sales rep’s, and service people’s perspective (the individuals doing the work) you won’t be good at your job. Read More
This month’s Professional Development webinar was on the topic of Critical Business Conversations.
If you missed it you can download the recording.
Members of Azzarello group can download this webinar for free.
As I work with executives at many companies, one of the things I notice that makes the most effective leaders and teams really stand out, is their ability to have the right conversations. Read More
This month’s Professional Development webinar was on the topic of Communicating for Action.
If you missed it you can download the recording.
Members of Azzarello group can download this webinar for free.
I have been at it for the past year.
Many people have asked me: What are you doing? How are you doing it? How is it working? What programs or tools are you using? Read More
Sometimes even when people agree, and like and respect each other, they can still find it frustrating to communicate — both can be really smart, capable people, but they just don’t get each other — they drive each other crazy. Read More
Your team creates all kinds of reports, spread sheets and slides to plan, run, measure, and report on what you are doing in your operation.
Of course you need these detailed materials to run your function — but please don’t inflict them on others! Read More
Last week I wrote about the importance of information sharing across an organization. If you missed it it’s a very important idea.
This week I want to share one more example, specifically about an executive’s responsibility to share information with the team — and the value of doing so. Read More
