Can't or Won't


Dealing with low performers.

When someone isn’t doing what you need them to do, a question a leader will often ask themselves is…

“Is the problem with the person? Or is the problem with me?

Should I be doing something different when I am delegating, communicating, or supporting the person?” Read More

The 2 most important decisions an executive can make


WHO and WHY?

The first time I held a general management role I had a mentor share something with me I found to be pretty life changing.

He said, “You need to worry about WHO and WHY. Read More

How Ruthless Priorities Drive Strategy


Every month I do a webinar on a topic of business leadership
as part of my membership program.

This month’s webinar was on Ruthless Priorities & Strategy.
(Get invited to future webinars)

If you missed it, you can download the podcast! Read More

Making Sense of Employee Performance Ranking

Everyone’s exceptional!

Question: “How do you deal with people and teams who are average performers but who rate themselves as exceptional?”

This question came up on our last Member coaching hour call and I decided to write about it.

The rating scale

Since the call I’ve dug out the performance rating definitions I created to add to whatever corporate ones existed. Read More

Safe conversation, dangerous business

Last week in my blog I suggested you stop wasting time having status meetings.

This week I want to extend the conversation suggest you resist the urge to hide in too much complexity and detail.

The reason people and teams fall into this is because complexity can make you feel smart and safe. Read More

Stop having status meetings! 5 better things to do instead

If you take the time to collect your team in a room together, the last thing you should do is review status.

Status review meetings

I think this is an organizational habit that takes root when new managers have a staff meeting because they think they should, and then they are not sure what to talk about, so they ask each person to give an update about their work. Read More

Want more progress from your team? Change Communicating into Conversation

Awhile back I wrote an article in my General Manager series called “Why people don’t do what you say”.

It  had 10 steps for improving how you communicate with your organization.

Just as a quick summary, here are the 10 points:

1. Read More

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