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Influence & Matrix Management

The Webinar:

This month’s Business Leaders’ webinar was on

Influence & Matrix Management

If you missed it you can 
Download the Podcast
or
Download whole Webinar
(which includes the presentation, and useful worksheets and templates.)
(more information below)

Here is what we talked about:

Mind Shift

All of us, whether we manage people or not, need to get other people to do work for us sometimee — People who have no personal motivation or reason to cooperate. Read More

Maximizing Your Strengths

The Webinar:

This month’s Business Leaders’ webinar was on Maximizing Your Strengths

If you missed it you can 
download the podcast
or
download whole webinar
(which includes the presentation, and useful worksheets and templates.)
(more information below)

Here is what we talked about:

Enjoy Your Job (and Your Life) More

Satisfaction: If you want to feel great about yourself and like your work more, start here. Read More

Customer Service: Is it Cost or Care?

Customer Service

It all starts with one executive decision.

Every company has one, single, strategic decision to make about customer service. That decision is cost or care?

Here is what I mean:

If you make the decision for Cost:

You have made the decision to provide customer service only because you have to, and you want to do it at the lowest possible cost. Read More

Bill Murray said I was crazy…

 

Every month I do a webinar, and then I do a blog post with a summary and a link to listen.

So…here is the link to

Download: BUILDING & USING YOUR NETWORK

But this month, and because this webinar was about networking,

I wanted to share a networking story about how 2 days after the webinar I met Clint Eastwood and Bill Murray…

…for the sole reason of being scared to do it, and doing it anyway. Read More

Where school steered us wrong

The school “report”

I remember in grade school getting an assignment to do a “report” on a topic or a book. Part of the assignment was always the length.

“Make sure it’s two pages single spaced”.

Kids would struggle to make it long enough, using extra large margins, leaving a big gap under the title, and/or by writing really big. Read More

Don't confuse networking with selling

Authentic Networking

I have written many articles about Authentic Networking, that are about using a genuine, generous approach to building your “extra team”.

We all need this type of network.

The basic premise of
Authentic Networking is:

* Meet new people because they genuinely interest you
* Build and put value into your network by giving. Read More

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