Is it worth listening if I can’t address the concerns?


Awhile back I wrote an article called, Who is worth listening to?.

It’s worth reading if you haven’t seen it, but the main point was that the goal of listening is simply to make people feel listened-to. Read More

How to communicate for engagement

First, a story…

When I started my first executive job, in my first 2 weeks, I did 1-1 meetings with more than 100 people. I talked about why, and what happened in my TEDx talk.

But the thing I want to talk about today, is that after that, I wanted to find a way to continue communicating with people as individuals, but I certainly could not make a habit of doing 50+ 1-1 meeting every week! Read More

Creating High Employee Engagement



This month’s Professional Development webinar was on the topic of Creating High Employee Engagement.

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Get the webinar

If you missed it you can download the recording.

Members of my professional development program can download this webinar for free. Read More

Trust. There is no Neutral


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The Monday MOVE Idea

Each Monday until the launch of my upcoming book MOVE, I’ll be sharing an important idea from the book. This week: Trust — There is no neutral.

Most people are pro-trust.

You don’t see people walking around saying that they don’t think trust is important, or that they think trust is a bad thing. Read More

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