Patty’s Must-read books (for Business Leaders)

I read a lot of good and useful books that I generally recommend, but most of them did not make this list.

Huge Impact

These are the few books that when I read them, fundamentally changed my perspective on business and leadership forever after. Read More

Succession Planning: Take my job, please…

What is a good succession plan?

I find it interesting is that most companies do one of two extremes when it comes to succession planning:

1.  Nothing at all

2. A very cumbersome process with lots of documents and checkpoints for multiple candidates which never amounts to anything. Read More

Lesson from the dogs…

Lesson from the dogs

About a year ago, I went dogsledding in Canmore, Canada.

It was great. And ever since then, when I have a discussion with an executive about their organization, I think back to this experience.

The right team

I’ve said this before, there is no more important thing you can do as a business leader than to build the right team. Read More

Consensus or Command? Neither works!

The wrong terms

Throughout my whole career I kept hearing discussions about consensus vs. command and they always rubbed me the wrong way…

What actually works was never such a mystery to me.

The problem is that people would talk about consensus or command as the only two choices for management style. Read More

Leading Business Transformation

The Webinar:

This month’s Business Leaders’ webinar was on


If you missed it you can
Download the Podcast
Download the whole Webinar
(which includes the presentation, and useful worksheets and templates.)
(more information below)

Why initiatives fail

Over the past year, my work with clients has focused me on the part of business that is about getting your organization to execute. Read More

BMW Bad Service – The Sequel

Previously…Free service you don’t like

Awhile back I wrote an article about how BMW “pseudo-service” repels customers.

For those that did not read the prior article, the gist is that as an owner of a new BMW your choice is to get free service from BMW that you dislike (because of the awful and useless, “give me a 5” survey process I described) or to get good, paid-for, service from someone else. Read More

People don't become strategic

The wrong people

As I am preparing for a session next week with an executive team on Leading Transformation, I got thinking about what blocks organizations from getting done what they intend.

What blocks their business growth?
What keeps them from executing decisively on new things? Read More

Leading People in Business

The Webinar:

This month’s Business Leaders’ webinar was on Leading People in Business.

If you missed it you can download the podcast or the whole webinar which includes the presentation, and useful worksheets and templates.
(more information below)

Here is what we talked about:

Business Results

Driving business results, leading change, innovating, and generally moving a business forward requires leading people. Read More