The right team
Are you leading the team you need?
Or leading the team you have?
As soon as you embark on something new or strategic, in those first moments you facing doing the new thing with the same people. Read More
Category: Strategy Execution
People don't become strategic
The wrong people
As I am preparing for a session next week with an executive team on Leading Transformation, I got thinking about what blocks organizations from getting done what they intend.
What blocks their business growth?
What keeps them from executing decisively on new things? Read More
Pseudo – "customer service" that people hate
Service or torture?
I am the type of person that buys a car and drives it forever.
My sturdy little BMW Z4 just passed 120,000 miles.
Today I found myself thinking a startling thought…
“When I get a new car, I don’t want to get a new BMW…I’d rather get a used one, because new BMW’s come with free maintenance for a few years and I don’t want to have to deal with BMW’s service department. Read More
Influence & Matrix Management
The Webinar:
This month’s Business Leaders’ webinar was on
Influence & Matrix Management
If you missed it you can
Download the Podcast
or
Download whole Webinar
(which includes the presentation, and useful worksheets and templates.)
(more information below)
Here is what we talked about:
Mind Shift
All of us, whether we manage people or not, need to get other people to do work for us sometimee — People who have no personal motivation or reason to cooperate. Read More
Customer Service: Is it Cost or Care?
Customer Service
It all starts with one executive decision.
Every company has one, single, strategic decision to make about customer service. That decision is cost or care?
Here is what I mean:
If you make the decision for Cost:
You have made the decision to provide customer service only because you have to, and you want to do it at the lowest possible cost. Read More
Leading People in Business
The Webinar:
This month’s Business Leaders’ webinar was on Leading People in Business.
If you missed it you can download the podcast or the whole webinar which includes the presentation, and useful worksheets and templates.
(more information below)
Here is what we talked about:
Business Results
Driving business results, leading change, innovating, and generally moving a business forward requires leading people. Read More
Necessary Conflict
Stalled Progress
Two questions for you:
1. Do you have an initiative that you talk about as being really important to your business, but you are not making progress on it?
2. Have you been talking about it (without making progress) for a year or more? Read More
Good Strategy, Bad Strategy: A Conversation with Richard Rumelt
In this month’s Business Leadership webinar I had the pleasure of interviewing Dr. Richard Rumelt about his book:
Good Strategy, Bad Strategy: The Difference and Why it Matters.
Below are some notes from our discussion.
You can download the Webinar here:
DOWNLOAD: GOOD STRATEGY, BAD STRATEGY
(Downloads are free to members of Azzarello Group)
The Book
First and foremost, get this book! Read More
4 Reasons Executives Fail at Strategy
The problem
Why do so many executives fail when it comes to executing on their strategy?
The problem — their involvement stops with the talking part.
They just expect it “to happen” once they communicate the strategy.
It’s as though they believe that people throughout the organization will suddenly understand what new work they have to do, that resources will be automatically re-assinged without any pain, and individuals will understand how to prioritize new tasks over current work, so it will just get done. Read More
High Value Communications
Driving Action
In this month’s webinar we talked about how to optimize your communications to drive action in your organization.
HIGH VALUE COMMUNICATIONS
Listen or download the webinar to learn more.
Trust & Confidence
Useful assumptions: It’s useful to assume as a starting point, that people don’t listen to you, don’t believe you and don’t trust you. Read More
