High Value Communications

Driving Action

In this month’s webinar we talked about how to optimize your communications to drive action in your organization.

HIGH VALUE COMMUNICATIONS

Listen or download the webinar to learn more.

Trust & Confidence

Useful assumptions: It’s useful to assume as a starting point, that people don’t listen to you, don’t believe you and don’t trust you. Read More

Failure & Motivation: General Managers

What Good General Managers Do

This is third article in my series of What Good General Managers DO.

Aritlces in the series so far:

People
Listen: Stay Connected to Reality

Process
The Gap Between Committed and Done
Failure & Motivation (today)

Profit
Communicating

Delivering on time

Many organizations struggle to get things done, as promised, on time. Read More

Good General Managers and People

Think Like a GM
Last week I kicked off a series of articles about what good general managers do.

I keep finding myself talking to CEOs who are concerned that their new general managers (also directors and VP’s) just aren’t getting that they need to be working in different way now that they are in an executive level job. Read More

Debate or GO?

Debate Phase or GO Phase

Organizations waste a lot of time communicating badly.

They fall into the trap of talking about things that have already been decided, or not talking when input is genuinely needed.

Problem 1. People don’t speak up when they should

Executives don’t know all the answers (even if they act like they do). Read More

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