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10 Ideas from the Webinar:
BUILD ENDURING VALUE
An Interview with Bob Evans:
Don’t miss this one!
Bob was highly entertaining and shared really important ideas about what companies get right and wrong in creating real value for their customers and business. Read More
As I work with management teams who want to successfully execute a change…
Or to get their organization to step up to a more strategic or scalable way of working…
They often tell me, this is not a new idea, but we need to make it stick this time. Read More
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INTERVIEW WITH
BOB KAPLAN ON STRATEGY
HERE ARE 10 IDEAS BOB SHARED WITH US IN
THIS MONTH’S MEMBER WEBINAR
How do you manage when your budget keeps getting cut, but the expectations don’t?
You need to support 30 percent more products or customers and your budget is flat or down.
The level of quality demanded is higher.
The business is more complex. Read More
The market has changed…
Customers aren’t buying. Your business model isn’t working. Expectations are unrealistic.
What do you do?
1. Do everything you can to grow the business
2. Make sure your are SEEN as doing as good a job
The main point I want to make is, really challenge yourself more than ever before on #1 AND don’t overlook the importance of #2. Read More
In my experience with my own teams and advising other executive teams on getting their strategy implemented, there are five major obstacles that you need to overcome.
As a leader you need to do these things on purpose if you actually want to get your strategy implemented and get your team to do the things you all keep talking about. Read More
This is a sequel to my last post on
Customer Cost or Care.
Several people left comments, and I got even more email with opinions and questions about the real value of keeping or losing a customer, and the real cost, and P&L impact of providing care. Read More
As a leader, it’s your job to deal with high level issues: strategies, abstractions, and financial models. But if you spend all your time at that level, you can lose touch with reality.
You get insulated from what is actually happening where the products and the services meet reality — where they meet the humans who build, sell, service, buy and use them. Read More
Lately, I keep having conversations with people whose customers are telling them, “sorry,
I have no budget”.
These days, whether or not people have money, they are reluctant to spend it. They feel like they shouldn’t, (becasue no one else is) or they are not in the mood to. Read More
Budget Crunch
As we all finalize our 2009 plans, amidst all the uncertainty, one thing is clear — we are not getting more money!
I have led several turn-arounds in my career, so dealing with a smaller budget is something I am pretty practiced in. Read More
