The market has changed…
Customers aren’t buying. Your business model isn’t working. Expectations are unrealistic.
What do you do?
1. Do everything you can to grow the business
2. Make sure your are SEEN as doing as good a job
The main point I want to make is, really challenge yourself more than ever before on #1 AND don’t overlook the importance of #2. Read More
In my experience with my own teams and advising other executive teams on getting their strategy implemented, there are five major obstacles that you need to overcome.
As a leader you need to do these things on purpose if you actually want to get your strategy implemented and get your team to do the things you all keep talking about. Read More
An interview with Jim Davis
This week I had an opportunity to interview
Jim Davis, CEO of Verified Person,
technology industry veteran, and a
personal hero and mentor of mine,
on my monthy member webinar.
Download a Podcast of this Interview
Download a Podcast of the Coaching Hour with Jim Davis and me
TOP 10 IDEAS
JIM DAVIS SHARED WITH US
1. Read More
This is a sequel to my last post on
Customer Cost or Care.
Several people left comments, and I got even more email with opinions and questions about the real value of keeping or losing a customer, and the real cost, and P&L impact of providing care. Read More
As a leader, it’s your job to deal with high level issues: strategies, abstractions, and financial models. But if you spend all your time at that level, you can lose touch with reality.
You get insulated from what is actually happening where the products and the services meet reality — where they meet the humans who build, sell, service, buy and use them. Read More
Lately, I keep having conversations with people whose customers are telling them, “sorry,
I have no budget”.
These days, whether or not people have money, they are reluctant to spend it. They feel like they shouldn’t, (becasue no one else is) or they are not in the mood to. Read More
Budget Crunch
As we all finalize our 2009 plans, amidst all the uncertainty, one thing is clear — we are not getting more money!
I have led several turn-arounds in my career, so dealing with a smaller budget is something I am pretty practiced in. Read More
I was leading a Career Day last week with a group of executives, and we were discussing the topic of how to get your team from the head-nodding, shallow agreement phase, to DOING what you are all talking about.
I’m breaking form in this blog post to bring you something “off topic” which I found fascinating.
This is a summary if an interview I heard on NPR’s
Fresh Air with Michael Pollan.
Michael Pollan talked about the need to change our agricultural policies if we wanted to solve our oil dependency, environmental issues, healthcare issues, and economic crisis. Read More
A fundamental difference between
Management and Leadership is this:
Team Capacity:
At day 1, your team has a certain capacity. It can deliver a certain amount of work, at a particular level
of quality, in a measured time frame. Read More
