This month’s Professional Development webinar was on the topic of Working and Managing Remotely.
Members of Azzarello group can download this webinar for free.
How to show up when you can’t be there
Learn how to exert your presence, build your brand, and influence others, whether or not you are there!
Managing effectively when your team is spread around the world (or you are the one who is away from headquarters) is a topic that comes up frequently on our member Coaching Hour Calls.
I have come up with a really useful model for assessing and improving your ability to work or manage effectively from afar, so I created a webinar to share it with you.
This is a very useful webinar to download if you need to:
- Build your brand as a remote employee
- Motivate and engage a virtual, remote team
- Communicate more effectively across sites, or globally
- Improve performance planning and management at a distance
- Get your virtual team operating better as a team
In this webinar: Working and Managing Remotely I gave you structured approaches and practical ideas for how to exert a strong presence when you are not there, build motivation, improve performance, and deal with distance, language and culture issues.
Members of Azzarello group can download this webinar for free.
If you are not a member, you can learn about membership and join, or you can purchase this individual webinar below.
In this webinar you’ll learn how to increase effectiveness and motivation for everyone on your team, where ever they are.
We’re all global
In business today, it’s important to recognize that it’s not just our companies that are global. We each, as individuals are global employees.
Think more about your remote colleagues
We need to invest extra time and energy on sharing information, communicating, and including them in our day to day conversations, decisions and work processes.
In the webinar I covered the following scenarios:
1. When you are the remote employee
2. When you are managing a remote employee
3. When you are managing a geographically dispersed team
4. When you are managing an intact, outsourced team
Here is the model I shared: There are 4 big items on your checklist to see if you are doing everything you can to improve communicating, team building, and performance management
Just because you are not physically present, does not mean you can’t exert your presence.
We talked about ways to replicate physical presence by optimizing limited face time, using video, photos, and better managing conference call behaviors.
Remote team building is possible.
We also talked about the fact that you can still do team building activities even when people are not in the same room. We covered some great techniques and best practices to do this.
You must find ways to exert your presence whether you are the remote employee or the remote manager. I talked about ways to make this a habit and to think of exerting presence as a fundamental part of your job.
Sadly, “out of sight, out of mind” often takes hold in remote working relationships.
It is vitally important to treat people like people in business, even if you can’t see them — especially if you can’t see them!
We talked about how to increase the personal connection so that the distance, and the lack of physical presence does not make remote people and teams feel like they count less.
Managers need to reach out personally.
Making the effort to connect the dot’s for people about why their work matters increases motivation and performance.
We talked about ways to get inputs and include people in different locations, and how to participate personally in outsourced or remote team events and celebrations.
Individuals need to build a network of support.
We also talked about different ways that remote relationships go bad and make people feel powerless and cut off. We shared ideas for remote employees to take initiative to connect with their peers and manager in a personal way to build more visibility and support.
Clear, regular communication is important in any organization. But when dealing with dispersed teams, time zones, languages and cultures it becomes even more critical. So you need to put extra effort into an on-purpose communication program.
Augment your communications to reinforce connection and progress.
We talked about how workflow can stall, slow, or go in the wrong direction with time-zone and language issues, and how to create a highly effective and inclusive communication plan for remote colleagues to keep everyone in the loop.
4. Performance Management
While individuals can be more productive working remotely, teams can’t.
It’s vital in remote working relationships, that you get very clear and outcome-oriented with performance objectives and expectations for individuals and teams.
Distance is not the problem. Fuzziness in expectations and lack of follow-through is the problem.
You can’t really get away with sloppy performance management in person either, but it’s even worse if you let performance expectations get fuzzy at a distance. You won’t stand a chance keeping on track.
We covered a few different examples of the problems that crop up and how to deal with them at a distance.
Taking action and improving
We covered a lot of stuff in this webinar!
If you are leading or participating in a remote team, this webinar will help you think through your strategy to improve team performance and motivation. It’s also loaded with ideas and practical techniques you can use.
Want some help?
To get some help with this and learn the specific ideas and techniques that we talked about, download the webinar: Working and Managing Remotely, now.
Let me be your mentor
Members of Azzarello Group basically get me as their mentor.
Every month you get new insights and tools in the form of these webinars, as well as the chance to call into a monthly members-only coaching hour where you can get direct personal coaching from me.
People tell me that membership gives them a totally new way of thinking about their career, getting promotions, solving difficult problems with bosses, peers, employees, and other annoying people, communicating better, being more influential, becoming a stronger leader, and enjoying their work more. I love to hear this, and I love to help!
If you join now, you’ll not only get this webinar, but all the other webinars in the Member Library.
AND you’ll get the opportunity to participate in monthly Coaching Hour conference calls with me.
Patty Azzarello is an executive, best-selling author, speaker and CEO/Business Advisor.
She became the youngest general manager at HP at the age of 33, ran a billion dollar software business at 35 and became a CEO for the first time at 38 (all without turning into a self-centered, miserable jerk)