Every month I do a webinar on a topic of business leadership and personal effectiveness as part of my membership…
Last week in my blog I suggested you stop wasting time having status meetings. This week I want to extend…
If you take the time to collect your team in a room together, the last thing you should do is…
Comcast vs. AT&T I have had a “Comcast experience” over the past 2 weeks (photo is of their actual “finished”…
The wrong terms Throughout my whole career I kept hearing discussions about consensus vs. command and they always rubbed me…
The Webinar: This month's Business Leaders' webinar was on LEADING BUSINESS TRANSFORMATION If you missed it you can Download the…
Service or torture? I am the type of person that buys a car and drives it forever. My sturdy little…
Customer Service It all starts with one executive decision. Every company has one, single, strategic decision to make about customer…
In this month’s Business Leadership webinar I had the pleasure of interviewing Dr. Richard Rumelt about his book: Good Strategy,…
The problem Why do so many executives fail when it comes to executing on their strategy? The problem -- their…